Misty Distro ships using a variety of regional carriers for Online Orders. Mistry Distro automatically selects the best carrier for your address at checkout.

INTERNATIONAL:

 We do not offer international shipping. Orders placed with international shipping will be canceled and refunded. 

ORDERS:

 All orders have a processing time of 24 to 72 business hours. However, most orders will be shipped within  48 hours. Orders will ship with a signature required upon delivery with a photo ID showing 21 and up per Federal Laws. All shipping methods are in business days (Monday-Friday).  Orders may also be reviewed to ensure security and accuracy. If your order is under review, you will be contacted within the same day.

Please Note: We do not process orders on weekends and all Federal holidays! Your order will continue processing the following business day.

Shipping Times: 

Customers should expect shipments to arrive in 2-8 business days. Please keep in mind that tracking information may not be updated for 48 hours.  Please feel free to email us at info@mistydistro.com

LOST OR DAMAGED SHIPMENTS:

We want to ensure excellent customer satisfaction and quality product delivered in a timely manner. In the event you have a question about your order, feel free to email us at info@mistydistro.com

LOST OR  STOLEN  SHIPMENTS:

 We want to ensure excellent customer satisfaction and quality products delivered in a timely manner. We do know that things happen from time to time, which is why we now have Route insurance. In the event you did not pay for Route Insurance, feel free to email us at info@mistydistro.com

DAMAGED PACKAGE DURING TRANSIT:

If your package arrives and your goods are damaged, immediately take a picture of the items and the invoice included in your package. To better accommodate you; please send our Wholesale Support Team an email with the pictures of the package included and we will reorder the items for you.